Aura Review 2023
- Upfront & transparent pricing structure
- All plans come with a $1 million insurance on eligible losses
- Free 14-day trial on all plans
- 60-day money-back guarantee on all annual plans
- 24/7 customer support on all plans
- Detailed information provided about plans and features
- Monthly plans are relatively expensive
Overview
Founded in 2019, Aura is a technology company that provides a unified suite of digital security products for consumers and businesses. Their features cover identity theft monitoring, personal data, and device security.
This all-in-one digital safety suite is available in monthly and yearly plans for individuals, couples, or families.
What Does Aura Protect Against?
Aura’s comprehensive digital security tools protect customers and businesses against threats to their identity, finances, and privacy. They partner with IBM Watson to provide consumers with an advanced AI-powered data monitoring service.
The Aura service covers many elements of risk to protect customers against:
- Credit card, bank account, or identity fraud
- Data brokering
- Financial fraud
- Hackers and connection leaks
- Malware and viruses
- Password breaches
- Personal data and SSN misuse
- Phishing sites
- And more
Aura Review: Features and Services
Credit and Financial Fraud Protection
Credit Monitoring
Aura provides credit monitoring services that allow customers to stay ahead of credit fraud. This includes monitoring changes to credit reports across all three major credit bureaus (Experian, Equifax, and TransUnion).
The service also provides real-time alerts about suspicious activity detected.
Credit Lock
Users can lock and unlock their Experian credit file using Aura to prevent unwanted inquiries.
Identity Theft Insurance
Aura provides $1 million coverage on all plans to cover eligible losses and fees due to identity theft.
Bank Account Monitoring
Users get notifications on suspicious activity on bank accounts, such as unauthorized addition or removal of account holders.
Financial Transaction Monitoring
Aura can do that if you want to track financial transactions across several platforms. This feature tracks spending activity across your bank accounts, credit card accounts, investment accounts, etc. You are only required to link the accounts you want to monitor and set the limits beyond which you want to be alerted.
Credit Scores and Reports
Aura also gives users access to their monthly and annual credit reports. Monthly credit scores and trends are from VantageScore, while yearly reports are from all three major credit bureaus.
This eliminates the hassle of manually sending in a request each month and each year to every bureau.
401k and Investment Account Monitoring
There are many ways for users to be tricked into sharing financial data. While it can be difficult to understand how this data is used, it is possible to keep yourself safe.
Monitoring your 401k, investment accounts, and other financial data and getting real-time alerts if they appear on the dark web can help prevent their misuse. This is a unique feature provided by Aura.
Identity Theft Protection
Identity theft protection includes services that secure personal and financial data against attacks to steal or misuse them.
Aura covers damages due to identity theft with $1,000,000 ID theft insurance.
Online Account Monitoring
This feature alerts users of instances when registered online accounts have been compromised. The setting can be adjusted for individual members in group plans or all members.
Just register the accounts you want to monitor using Aura’s service.
Spam Call, Junk Mail, and People Search Site Removal
Another point where data might be sold is via data brokers. These brokers collect data from various public records and sell it to advertisers, telemarketers, scammers, and other malicious parties, leading to unwanted ads, scam calls, etc.
This feature of the ID theft protection plan helps users remove their data from more than 15 brokers, much more than what most ID theft services provide.
Identity Verification Monitoring
This feature can come in handy when someone is trying to use your personally identifiable information to verify your identity elsewhere, such as when conducting a high-risk financial transaction.
In such a case, you are notified of the suspicious activity, so you can take immediate action to block the transaction.
Home Title and Address Monitoring
Home title theft or deed fraud can occur if fraudsters forge your identity to steal the title to your property. Another risk from data theft is a change of address. In one case, you lose your property; in the other, you risk losing your sensitive mail.
Aura’s monitoring feature covers these elements and alerts you of any such instances.
Criminal and Court Records Monitoring
Although rare, your data might be used by a criminal upon their arrest, which leads to a criminal record in your name. And often, this can be hard to detect until it’s too late and the victim has suffered a great loss.
This type of monitoring ensures it will not happen.
Lost Wallet Remediation
Cancel debit and credit cards and secure your IDs and information with Aura when you lose your wallet.
Personal Information and SSN Monitoring
This type of monitoring is necessary to prevent your registered information from being misused or sold on the dark web. The feature includes monitoring data on your passport, SSN, and other official places.
When data is detected, the user is immediately notified to give them time to enact protective measures and begin recovery.
Child SSN Monitoring
This feature protects your child’s identity. With it, Aura scans billions of public records to check if your child’s or a minor’s SSN is being misused.
Online and Device Security
Premium VPN solution
Aura uses a 256-AES (Advanced Encryption Standard), also used by the military and major banking institutions to encrypt and decrypt data and files. The feature is available for Windows, macOS, iOS, and Android.
Antivirus Software
Whether you’re running a business or using the internet for personal use, you’re at risk of various cyber crimes, including phishing attacks, malware infiltration, hacking, data theft, and more.
Aura’s antivirus software can keep you safe from these attacks. It detects and blocks malware from infecting your device and stealing your data. It covers:
- Secure VPN
- Safe browsing
- Identity monitoring
- Credit monitoring
Unlike other software that slows your system, Aura only runs in the background. It scans your device, isolates infected files, and removes them without slowing down operations or affecting your bandwidth.
Unlike the VPN feature, antivirus is only available for Windows, Android, and Mac.
Safe Browsing
Browse safely on all your devices without worrying about malware or phishing sites that compromise your data. This feature covers ten devices per adult on all plans.
Password Manager
You can secure your online accounts with strong passwords and get alerts in case of a breach. Aura also automatically updates your credentials for selected sites.
This feature is only available for Chrome, Firefox, and Edge browsers.
Recovery
White Glove Fraud Resolution
Aura’s fraud resolution service helps users craft a mitigation and remediation plan to recover their identity and assets. The company assigns a dedicated case manager to facilitate navigating credit bureaus and federal institutions.
Aura Review: Ease of Use
Aura has an easy-to-use interface that makes monitoring your account very simple, whether it is ID theft updates or bank account activity. The sign-up process is also easy and only requires the following steps:
- Visit Aura.com
- Click on the Pricing option at the top left of the page or the Start Free Trial button
- Browse the plans and select the one that best fits your needs
- Enter your details on the enrollment page (name, address, phone number, date of birth, email, social security)
- Select a monthly or annual billing plan
- Add your payment information
- Set up your password after the prompt
This should set you up to access Aura’s features. You can now visit the Aura home page and log in anytime to manage your account, change alert preferences, or other settings.
Aura will not ask you to share any sensitive information online unless you’re comfortable. Their customer service team can guide you through the enrollment process of the accounts you want to track.
If you wish to change your membership plan, the process can be quite complicated. You will need to contact the support team via phone at 1-833-552-2123 or email at support@aura.com.
Aura Review: Pricing
Aura offers four subscription plans targeted toward various digital security needs of customers and businesses. The Aura plans include:
- General Security
- Online and Device Security
- Identity Theft Protection
- Financial Fraud Protection
All plans are available in monthly and yearly pricing options for individuals, couples, and families. Family plans cover up to 5 members of your family regardless of whether they are kids or adults. However, child members only get access to online monitoring and social security number monitoring features.
Those who need to upgrade the number of members on their plan can file a request with the customer support team.
Pricing is easy to navigate with Aura. The plan for individuals starts at $12 per month billed annually and $15 per month billed monthly. The plans for families are billed at $37 per month for annual billing and $50 per month for monthly billing.
Aura also offers a 14-day free trial for all their plans. All annual plans come with a 60-day money-back guarantee when purchased through their website or customer support team.
If you can’t figure out the right plan for you, their customer service team can guide you. They can also provide a free security risk assessment to help you find compromised accounts and secure them.
Aura Review: Customer Service
Aura provides 24/7 customer support via email at support@aura.com or phone at 1 833-552-2123. The service is available on all their plans.
Another way to access support is through their help page. It has a thorough FAQ section that covers all their offered features, enrollment process, verification, subscriptions, usability, and more.
Aura also has a blog dedicated to Digital Security 101 that anyone can access to educate themselves on their features and read about trending topics in the world of digital security.
Aura Review: Bottom Line
The best thing about subscribing to Aura’s theft protection services is that they are all the same for individual, couple, or family plans. Except for the permitted member size, you get the same features.
No matter what plan you choose, you get a trial period of two weeks and a 60-day money-back guarantee with the annual plan.
There are also unique features like safe browsing, transaction and investment tracking, antivirus, and password manager—other service providers don’t offer.
Overall, Aura is an excellent one-stop solution for all your basic and complex digital security needs and It’s definitely one of top choices for Identity theft protection.
Disclosure
The limit of insurance of $1,000,000 includes lost wages, travel expenses, elder care/child care, and certified public accountant costs.
The free trial is only redeemable once per user, and the 60-day money-back guarantee is only accessible on annual plans. Minors have limited access to features.
Note that you can only access some of Aura’s features after verifying your identity and credit eligibility.
Coverage may not be available in all jurisdictions. Reach out to the customer support team for more information.