LifeLock Review 2023

Overview

LifeLock by Norton is an identity theft protection and cyber security company. Founded in 2005, it has helped over 80 million users in 150 countries guard themselves against identity theft.

At present, Norton has three brands that all cater to modern identity protection and device security needs. LifeLock is one of them.

LifeLock’s comprehensive range of services centers on providing users with identity protection, device security, and online privacy solutions. Their services also included recovery features, such as stolen fund reimbursement, expense compensation, and more.

LifeLock offers three plans for identity theft protection and three that include identity theft protection with device security and online privacy features.

What Does LifeLock Protect Against?

LifeLock’s wide range of features are designed to protect users against:

• ATM overlays
• Criminal use of identity
• Data breaches
• Data theft
• Hacking and phishing
• ID theft
• Mail theft
• Malware and viruses
• Unauthorized account opening
• Unauthorized change of address
• Unauthorized fund transfer

LifeLock Review: Features and Services

Monitoring

Credit Monitoring

LifeLock monitors your credit file, credit inquiries, and any changes to your credit files. To get three-bureau monitoring (Equifax, Experian, and TransUnion), you will have to select either the Advantage or Ultimate Plus plan as the Standard plan only includes one-bureau monitoring.

Alternatively, if you choose to go with Norton 360 with LifeLock membership plans, only the Ultimate Plus will give you three-credit bureau monitoring. The Select and Advantage plans only include one-bureau monitoring.

Dark Web Monitoring

With this feature, LifeLock monitors the dark web for users’ personal information. Once any such information is found, LifeLock notifies users immediately.

The information scanned varies based on the plan selected.

Phone Takeover Monitoring

Phone account takeover involves a fraudster taking control of the victim’s wireless phone account and phone number. The ways they can misuse this data are endless.

LifeLock can help you keep track of all phone activity and will provide you with quick alerts to take the required action and minimize damage.
Social Media Monitoring

All the information you share on social media can be used to track you for advertisement purposes, defrauding, creating fake accounts, and more.
With this feature, you can track your social media accounts for settings changes, login activity, and other suspicious movements to protect them from misuse or takeover.

Fictitious Identity Monitoring

A unique feature of LifeLock’s service is fictitious identity monitoring. It involves scanning all the names and addresses linked to your Social Security number to prevent their misuse in the fabrication of new identities.

Home Title Monitoring

LifeLock actively monitors users’ home titles and property records and notifies them of any suspicious or unauthorized changes to prevent loss of property.

Court Records Scanning

LifeLock scans court records of criminal activities to search for matches to your name or address. This way, you can quickly rectify or prevent any false conviction against your name due to identity theft.

Alerts

LifeLock sends alerts to users for a range of suspicious activity via phone, email, text, or mobile app. This helps the user take immediate action to stop further damage due to stolen data or compromised accounts.

Identity and Social Security Number Alerts

Users are alerted to instances when their personally identifiable data or Social Security number are found online. LifeLock monitors a trillion data points including the dark web to ensure they can alert users as quickly as possible.

Credit, Checking, and Savings Account Activity Alerts

A one-stop solution to tracking all your financial transactions and activity is possible with this feature. You can avoid or immediately reverse any fraudulent activity on your accounts. LifeLock alerts users about cash withdrawals, balance transfers, large purchases, and more.

Bank Account Takeover Alerts

Identity theft and stolen credentials can also be used to commit financial fraud or transfer funds from users’ accounts. Bank account takeover alerts = instantly notify users when someone tries to change the contact information on their credit and savings accounts.

401k and Investment Accounts Activity Alerts

This feature alerts users of any changes or transactions done on investment accounts registered with LifeLock. Users can track all their investment activity on one platform from their LifeLock account.

Sex Offender Registry Reports

LifeLock reduces the chances of your name appearing in sex offender registries through constant monitoring. It notifies users instantly so they can take the necessary action.

File-Sharing Network Searches

LifeLock plans include extensive monitoring of users’ personal information on file-sharing networks and other network databases.
Annual Credit Reports and Scores

LifeLock provides users with their VantageScore 3.0 credit score based on Equifax data.

Data Breach Notifications

From the hospital you visit for your regular health check-ups to your employer, all institutions and organizations you interact with store your data in some way. This is often data you provide willingly or that you enter to access one of their services. These enterprises have security standards in place to prevent data breaches, yet they still occur.

LifeLock notifies users of large-scale breaches so they can protect their data and recover their accounts quickly.

USPS Address Change Verification

Physical interception of sensitive mail can put you at risk of identity theft and financial fraud. LifeLock alerts its users to any such suspicious address change request or activity with the USPS so they can prevent fraud before it happens.

Device Security and Online Privacy

These device security and online privacy features are only available on the LifeLock with Norton 360 packages::

• Ad-tracker blocker
• Anonymous browsing
• Cloud back-up for Windows PCs
• Device security for five or unlimited devices
• Parental controls
• Password manager
• SafeCam for Windows PCs
• Secure VPN
• Virus protection

Million Dollar Protection Package

LifeLock’s million-dollar protection package includes the following features:

• Stolen funds reimbursement
• Personal expense compensation
• $1 million coverage per adult for lawyers and experts

They also help users in the form of:

Identity Restoration

A U.S.-based identity restoration specialist is assigned to members to assist them in the restoration process from start to finish.

Stolen Wallet Protection

You cannot physically protect your wallet at all times. Once stolen or lost, all the information in it can easily be misused.
LifeLock will help you replace and cancel your driver’s license, credit cards, insurance cards, Social Security cards, and more.

TransUnion Credit File Lock

Also known as a security freeze, this lock is a must if you want to prevent new accounts from being opened in your name.
You also have the option to unlock your file when you want to open an account.

Payday Loan Lock

This feature helps users prevent unauthorized short-term loans in their name.

Priority Live Member Support

Available with the Ultimate Plus package, this feature allows users to skip the line and speak with an Identity Protection Agent instantly.

LifeLock Review: Pricing

LifeLock’s plans charge between $7.50 to $46.99 per month based on the plan and member size.
LifeLock offers three membership plans for identity theft protection for individuals, couples, and families:

• Standard
• Advantage
• Ultimate Plus

Whereas LifeLock’s ID theft protection, device security, and online privacy with Norton 360 have the following plans on offer:

• Select
• Advantage
• Ultimate Plus

All plans are available in multiple variations for individuals, couples, or families. The family plan provides access to all features for two adults and five kids.

You can test any of their plans over a 30-day free trial or try any of their annual plans that come with a 60-day money-back guarantee.

LifeLock Review: Ease of Use

Getting started with LifeLock is very simple and their website and app interface are easy to navigate. The sign-up process can be completed by following these steps:

• Visit the official LifeLock.com website
• Click on the Start Membership button at the center of the page
• Browse through their membership plans and select the one that covers all of your security needs

Do you want to choose from their LifeLock with Norton 360 plans?

1. Click on the Add device security and VPN for all-in-one protection link at the bottom of the membership plans
2. Once you’ve selected the billing duration, click on the Start Membership button
3. Complete the onboarding process by entering your details, selecting features, creating a password, and adding the billing information

You can now log in and make changes to your settings to get started.

LifeLock Review: Customer Service

LifeLock provides excellent customer support. Their team is available via phone at 1-800-416-0599 to answer any customer queries or via chat on their contact page.

Members can also access a dedicated member portal to get quick answers or avail of self-service options.
LifeLock also has an ID theft advice section, a blog, and more educational resources available for users and non-users alike.

LifeLock Review: Bottom Line

We found LifeLock’s monitoring features to include a broader range of services compared to similar plans from competitors.

They also provide a host of plans for those looking for device security and online privacy. Monitoring the dark web, court records, sex offender registry, USPS address change, and more can be helpful for those who lack the resources to do it for themselves.

While the LifeLock plans can cost you a heavy sum, they are a worthy investment for your peace of mind. Their basic plans might cover all the necessities of identity theft, but we suggest going for the complete packages as they give you a comprehensive list of features for your money.

Fortunately, LifeLock plans come with money-back guarantees and free trials, so you can try them out and see if they fit your requirements before making a permanent commitment.

Disclosures

Note that access to certain services such as credit reports, scores, and credit monitoring might be subject to additional verification. In such cases, credit services can be withheld until the verification process is complete.

The verification process can only be completed when the following conditions are fulfilled:

• A successfully verified identity with Equifax
• Credit file with Equifax should be easy to locate
• Credit file must contain sufficient credit history information

Furthermore, for credit features that provide reports from Experian and TransUnion, similar data must be available from these credit bureaus.
The number of devices supported on any plan is limited to devices for non-commercial household use only.

LifeLock defaults to email address monitoring only. For financial tracking, LifeLock does not monitor all transactions at all businesses. The locks on your TransUnion credit file and payday loans are unlocked when your plan is downgraded or canceled.

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Poor

Our reviews are the opinion of our editorial team and are not impacted by the advertising fees that our advertisers may pay us.

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